Customer Support Channels
A 1–hour Response Guarantee
We supply a 1–hour resolution guarantee with all of our cloud packages packages, meaning that every single support request you post will be answered to in only 60 minutes maximum. Our support company members have been educated to efficiently correct any case and to give you quick advice on any trouble that you may have.
A Top–quality Support Service
You can easily write to us 24x7x365 with any issue you could have connected with our products and services. We have consultants on duty all of the time to provide assistance every time needed. Feel free to use the ticket system or drop an email any time, alternatively you can grab the telephone or make use of the online chat through working hours.
An Intuitive Help Section
logicatech.biz has built–in a detailed practical knowledge base into the Control Panel so its possible to acquire important step by step recommendations whenever you want. Each section of the Control Panel features its own contextual support area having a variety of how–to posts. We have also made training videos to present you with a greater idea of how to carry out any presented activity.