A 99.9% Server Uptime
The principal benefit of developing your very own cloud hosting platform is that you do not have to be worried about compatibility issues – you design a special set of software tools in such a manner as to work with a given set of hardware components. The outcome is something way more solid and dependable, since there are much less possible chances of failure. We have built our cloud hosting system using tried and trusted hardware elements together with a seriously customized version of SELinux in order to set up a very secure environment for your personal sites.
This is the reason why, with all our cloud packages packages we offer you a 99.9% server uptime guarantee. This guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you set up your very own cloud hosting system, it is very important that you also set up your own network architecture. Because of this, we built a custom internal network in each one of our datacenters. Based on premium–quality Juniper switches and routers, our internal network allows for otherworldly fast data transmission rates and is completely redundant.
Hence, you will enjoy a 99.9% network uptime in our datacenter in the US, in our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe as well as in our datacenter in AU, no matter which hosting plan you’ve opted for.
A 30–Day Money–Back Guarantee
Although we have done everything to minimize all potential risks with our cloud hosting plans and irrespective of the fact that our company provides outstanding tech support, sometimes the customer simply isn’t happy with what we are offering. Or he has to upgrade to a more powerful web hosting solution, such as a virtual private server or even a dedicated hosting server.
That’s why we offer a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you’re not content, you will receive a refund.
24/7 Technical Support
When you own a hosting firm, your tech engineers are of primary importance. That’s why we’ve meticulously handpicked a highly experienced team of customer service technicians, each with lots of years of expertise behind his back. With their help, our company offers 24x7 support with all our hosting packages.
And not only that, our company offers a 1–hour response time guarantee. All customer support tickets are answered within an hour and our average ticket response time is under 20 minutes!