When your website hosting supplier supplies live chat support, you are able to talk with a representative live and find out helpful info or get an issue resolved in a timely manner. The basic advantage of using chat compared to calling to talk with a live person is that you'll need just a computer with web access, which means that you will not pay any charges if you are in a different state or country. What's more, it will be easier to copy and paste details for instance domain names, usernames or error messages in other words details that are sometimes hard to share with the other side over the phone. The live chat is also a quicker option to contact the hosting service provider's support crew in comparison to using a ticketing system. What's more, in the event that some problem needs a bit more time to be dealt with, you're able to do something different while you wait for guidance on the live chat, so that you will not waste time - something that's impossible in case you're on the phone.

Live Chat Support in Cloud Hosting

We provide a live chat support service for all of the cloud packages that we offer and we will support you with almost everything in real time. In case you do not have an account with us yet, we will be able to provide you with more information about the plans so as to help you to get the most suitable plan. In case you are an existing customer, we're able to assist you with any general or billing matter and even with a number of common technical issues, such as an e-mail address installation in a desktop e-mail client. In case you cannot give us a call for whatever reason or you are in some country where we do not have a local telephone number, the live chat will be the best way to get in touch with us. Needless to say, some situations need additional time to examine and test, so you'll need to open a ticket to our technicians, but nonetheless, we are able to save your time and help you with lots of issues on the chat.