Integrated Ticketing System in Cloud Hosting
With a cloud hosting from us, you’ll never have to log out of your account. Our ticketing system is built into the Hepsia hosting Control Panel, which is used to manage your entire Internet presence. You can swiftly access any support ticket while you’re browsing your files or fine-tuning different settings. The ticketing system is being closely monitored 24/7 by our client service staff representatives and the response time is no more than 60 minutes, but it seldom takes more than twenty minutes to obtain support. In contrast to other web hosting providers, we don’t charge extra for using the ticketing system, so you can touch base with us as often as you like and ask for info in regards to any technical or billing problem. Also, you can see a selection of informational articles, which will help you solve the most commonly faced problems yourself.